Warranty: 12 months for all units.
Elu77 as supplier has a clear regulations for the return and exchange of defective products.
Replacement of non-working equipment on the new one.
All delivered equipment is provided by warranty.
The warranty period is usually calculated from the moment of signing the PO or from the date of receipt of the products.
If questions or concerns arise, contact our Customer Service Department at (+38050) 725-1265, Monday - Friday, 9 AM - 9 PM EST. Friendly customer service representatives are available to assist you.
We can refuse to provide the warranty service if:
Warranty period has expired;
Rules of use were violated;
There were made any modifications or adjustments to the device or misuse of the item;
There were any damages of the item caused by user (mechanical, heat, electrical etc);
Warranty does not cover any accidents (fire, foreign liquids and elements exposure, electric discharges, incorrect voltage etc);